Phone: 605-431-8595, Location: 6613 Eastridge Road, Black Hawk, SD 57718
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What is Online Counseling

What is Online Counseling?

Sigmund Freud used letters to augment and continue therapy with his patients who were at a distance, so it’s not really a new concept. Counseling over the Internet, or Telehealth, has been increasingly accepted as the newest addition to the forms of therapeutic communication used by clients and counselors. In point of fact, since 1997 the Internet has become a necessary tool to find services and products needed.

We have discovered that clients are becoming more accustomed to using the Internet, and are discovering the disinhibiting quality of online communication, which has led to the incorporation of these tools into the therapeutic relationships with our clients. These tools have allowed Internet counseling to gain increased visibility and wider acceptance.

In addition to online services and telephone consultations, we offer more traditional face-to-face counseling in our offices. We utilize these “adjunct services,” in the same way as telephone conversations, intended to communicate with clients between sessions or to keep in touch when a client has moved or is traveling.

about us


Diana Smith, PhD, LPC-MH owns and operates Serenity Mental Health Services and is licensed by the National Board of Certified Counselors. License number is LPC-MH2025 and she follows the ethical guidelines described by the NBCC found at their web site Diana is a member of the National Board for Certified Counselors, Certification Number 43911. In addition, she is also a member of the American Counseling Association, Member ID# 5140627. Online counseling can help you right now. Research has made it clear that this manner of offering therapy is effective and those who’ve experienced it have said they would seek it out again.

Dr. Diana is an APA (American Psychological Association) EMDR (Eye Movement Desensitization and Reprocessing) approved Therapist in Training.